Technology can be deployed to retain and educate customers in the retirement fund industry, while enabling collaboration between retirement fund administrators and other partners to deliver to the total needs of members in the different stages of their lives. That's the word from Freda du Toit, director of SDT Financial Software Solutions, who presented a paper on the benefits of technology at the 15th Annual Retirement Funds Forum held at the Hyatt Regency in Rosebank from 24 to 27 November.